Terms of service

Silver Spark Athleisure – Legal Policies

Last updated: January 2026

Disclaimer: This document is a general template suitable for an Indian D2C athleisure brand. It is not a substitute for legal advice. Please have a legal professional review and customize it to fully comply with applicable Indian laws (IT Act, 2000, Consumer Protection Act, 2019, GST laws, etc.).

1. Terms & Conditions

1.1 Introduction

Welcome to Silver Spark Athleisure ("Company", "we", "our", "us"). These Terms & Conditions govern your use of our website https://silversparkathleisure.com/ and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

1.2 Eligibility

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

1.3 Products & Pricing

  • All products displayed are subject to availability.

  • Prices are listed in INR and inclusive/exclusive of taxes as mentioned on the product page.

  • We reserve the right to modify prices, descriptions, or discontinue products at any time without prior notice.

1.4 Orders & Payments

  • Placing an order constitutes an offer to purchase.

  • We reserve the right to accept or reject any order.

  • Payments are processed through secure third‑party payment gateways.

  • We are not responsible for payment failures due to banking or gateway issues.

1.5 Shipping & Delivery

  • Estimated delivery timelines are provided on the website and may vary due to location or unforeseen circumstances.

  • Delays caused by courier partners, natural events, or public holidays are beyond our control.

1.6 Returns, Exchanges & Refunds

Please refer to our Returns & Refund Policy (Section 3) for detailed information.

1.7 Intellectual Property

All content on this website including logos, designs, images, text, and graphics are the property of Silver Spark Athleisure and may not be used without written permission.

1.8 User Conduct

You agree not to misuse the website, upload harmful content, attempt unauthorized access, or engage in fraudulent activities.

1.9 Limitation of Liability

Silver Spark Athleisure shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

1.10 Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Courts in Tamil Nadu, India shall have exclusive jurisdiction.

2. Privacy Policy

2.1 Information We Collect

We may collect the following information:

  • Name, phone number, email address

  • Shipping and billing address

  • Payment details (processed securely via third‑party gateways)

  • Browsing data such as IP address, device information, and cookies

2.2 Use of Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates and offers

  • Improve our website and customer experience

  • Comply with legal obligations

2.3 Data Protection

We implement reasonable security practices to protect your personal data. However, no method of transmission over the internet is 100% secure.

2.4 Sharing of Information

We do not sell or rent personal information. Data may be shared only with:

  • Payment gateways

  • Shipping partners

  • Legal or regulatory authorities when required

2.5 Cookies

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings.

2.6 Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

3. Shipping, Returns & Refund Policy

3.1 Shipping Policy

  • Orders are usually dispatched within 2–5 business days.

  • Delivery timelines vary based on location.

  • Shipping charges (if any) are mentioned at checkout.

3.2 Returns Policy

Due to the nature of athleisure and hygiene concerns:

  • Returns/exchanges are accepted only for manufacturing defects, damaged products, or incorrect items.

  • Requests must be raised within 48 hours of delivery with unboxing video proof.

  • Products must be unused, unwashed, and in original packaging.

3.3 Non‑Returnable Items

  • Used or washed items

  • Items without original tags/packaging

  • Sale or discounted products (unless defective)

3.4 Refunds

  • Once approved, refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method.

  • Shipping charges are non‑refundable unless the error is from our side.

3.5 Exchanges

  • Exchange is subject to stock availability.

  • Customers may be required to bear reverse shipping costs unless the issue is from our side.

4. Contact Information

For any queries, complaints, or support:

Brand Name: Silver Spark Athleisure
Website: https://silversparkathleisure.com/
Email: support@silversparkathleisure.com (replace if different)
Business Location: Tamil Nadu, India

By using our website, you acknowledge that you have read, understood, and agreed to all the above policies.

✨ Silver Spark Athleisure – Comfort that Moves with You ✨